I wrote about TuneFab m4v converter a while back, mostly to get a discount. Bottom line, it worked quite well, though the UI was a bit janky.
Well, I’ve been using it a bit since then, and yup the UI is still a bit janky. No change there. However, I have had a few occasions to use their support, as updates of iTunes and the app came along and broke things.
I gotta say, they have fantastic support. It’s clearly a small team, but every one of my queries was responded to, and they stuck with the bug report for many weeks to get it going again. In that time I got a few debug versions of the app to test, and new releases that solved my problems.
An app of this nature always has you wondering, will Apple mess things up so it won’t work anymore? Is it safe to invest in iTunes media? Well, that’s still a thing, because Apple. But the TuneFab support has made me quite content in the meantime.
Thanks folks, you rock.